Purchases, cancellation & refunds

The Atelier offers optional cosmetic collections, monthly memberships and one-time support. Prices are real money. Reaching a success page does not itself confirm payment; the payment history updates after provider confirmation. Manage or cancel a membership through the Stripe customer portal. Cancellation at period end retains access until the paid period ends. Refunds are processed by the operator through Stripe and synchronized to the game. Refunding a collection, including a partial refund, revokes that collection; a refunded current membership period loses its temporary cosmetics.

Operator review before public launch: publish the applicable refund request process, contact address, response timeframe, digital-content consent and statutory consumer rights. This draft does not establish a refund eligibility deadline or waive mandatory rights.